Terms of service
Terms of Service
1. About Us
29REMEDIES (“we,” “us,” “our”) operates this website and online store. By accessing or purchasing from this site, you agree to these Terms of Service.
29REMEDIES Nuijalantie 11, 02630 Espoo, Finland Business ID (Y-tunnus): 3158201-5 Email: 29remediesofficial@gmail.com
2. Eligibility
By using this site, you confirm you are at least 18 years old, or are using the site under the supervision of a parent or guardian.
3. Products
We take care to describe our products accurately, including ingredients and usage guidance. Colours and packaging may vary slightly from images shown due to screen display differences. All products are intended for external cosmetic use only and are not a substitute for medical advice, diagnosis, or treatment.
4. Pricing & Payment
All prices are displayed in EUR (€) and include applicable taxes unless stated otherwise. We reserve the right to correct pricing errors and to update prices at any time; changes will not affect orders already confirmed. Payment is processed securely at checkout via our payment provider.
5. Orders & Order Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel a confirmed order, you will receive a full refund.
6. Shipping & Delivery
Shipping is governed by our Shipping Policy, which forms part of these Terms.
7. Returns, Refunds & Right of Withdrawal
Returns and refunds are governed by our Refund Policy, which forms part of these Terms and reflects your rights under EU consumer law, including the 14-day right of withdrawal.
8. Intellectual Property
All content on this site — including text, images, logos, and the 29REMEDIES name — is our property or used with permission, and may not be copied, reproduced, or used without our prior written consent.
9. Limitation of Liability
Nothing in these Terms limits or excludes any liability that cannot lawfully be limited or excluded under EU or Finnish consumer protection law, including liability for defective products or personal injury caused by our negligence. Subject to that, our liability for any indirect or consequential loss arising from your use of this site or our products is excluded to the fullest extent permitted by law.
10. Product Use & Allergies
We recommend a patch test before first use of any new skincare product. Please review the full ingredient list before use, particularly if you have known allergies or sensitive skin. Discontinue use and consult a healthcare professional if irritation occurs.
11. Governing Law
These Terms are governed by Finnish law, without prejudice to any mandatory consumer protection rights you have under the law of your own country of residence if you are an EU consumer.
12. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date.
13. Contact Us
29REMEDIES Nuijalantie 11, 02630 Espoo, Finland Email: 29remediesofficial@gmail.com